Gaming is for fun and entertainment. 35ok is committed to protecting your mental health and takes an active role in preventing problem gambling.
Responsible gaming means treating gaming as entertainment, avoiding addiction or financial harm, and knowing your own limits.
Decide in advance how much time you will spend gaming each day. When the set time is up, stop playing and shift your focus to other activities.
Set a monthly budget and only wager money you can afford to lose. Never use borrowed funds or money set aside for emergencies.
Check in with yourself. If gaming is affecting your daily life, relationships, or performance, seek help.
Know your financial and emotional limits. When you feel uncomfortable, that is your cue to stop.
Gaming should never be used as a way to cope with mental health issues such as depression or anxiety. If you are struggling, please speak with a professional.
Talk openly with your family and friends. If they express concern, listen to them and work together on a solution.
35ok offers a range of tools and features to help you play responsibly. They are completely free and available to all players.
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, you will not be able to deposit beyond that amount.
How to Set It Up: Go to your account settings → "Responsible Gaming" section → click "Deposit Limits".
Set a time limit for each gaming session. Once the time is up, your account will be locked automatically.
Available Options: 30 minutes, 1 hour, 2 hours, 3 hours, and beyond.
If you need a break, you can take a cool-off period of 7 to 30 days. During this time, you will not be able to log in to 35ok and all account functions will be suspended.
Benefits: Helps you manage your gaming habits and gives you space to reflect.
If you believe gaming is causing problems in your life, you can request self-exclusion to permanently close your account.
Keep in mind: This is a long-term decision, and reactivating your account after closure is not straightforward.
You can set a cap on the maximum amount you can lose per day, week, or month. Once the limit is reached, play will stop automatically.
Tips: Set a loss limit in your settings and never attempt to exceed it.
35ok's customer support team is available 24/7 and ready to advise you on responsible gaming. Reach out anytime with questions or concerns.
Email: [email protected]
All these services are completely free and handled with strict confidentiality. There are no hidden charges and your information stays protected.
Following these simple steps will help you maintain a healthy gaming experience.
Only play with discretionary funds — money you can afford to lose without it affecting your life.
Set a daily time limit for gaming and stick to it.
Do not treat gaming as a source of income — it is entertainment only.
Do not play while under the influence of alcohol or any other substance.
Put family and work responsibilities first — gaming comes after.
Do not keep playing in an attempt to recover lost money — avoid 'chasing' losses.
Review your gaming history regularly and honestly assess your habits.
Talk openly with friends and family if you are feeling stressed or concerned.
Seek help if you notice concerning behavior or have any worries.
Make regular use of 35ok's responsible gaming tools.
The following signs are warning signals. If you notice them, take action immediately.
Psychological Symptoms:
Behavioral Signs:
Financial Signs:
Social Symptoms:
You Are Not Alone: If you notice one or more of these signs in yourself, seek professional help immediately. Reach out to the 35ok support team or a local mental health professional.
Find answers to your questions and learn more about safe gaming.
If you or someone you care about is struggling with a gambling problem, the following organizations may be able to help.
Various hospitals and clinics across Bangladesh offer mental health services. Find the nearest facility and reach out.
Our responsible gaming team is always here for you. Contact us anytime at [email protected].
Talk to the people close to you. They can often be your greatest source of support and help you get back on track.
There are many useful resources and tools online to help you understand and address problem gambling.
Your wellbeing is our goal. 35ok is more than a gaming platform — we are your partner in wellbeing. If you are struggling, there is no need to feel ashamed or afraid. Reaching out for help is always the right move.
Use 35ok's responsible gaming tools to stay in control of your gaming. Set deposit limits, manage your time, and play with peace of mind.